Childcare Vouchers from Busy Bees
Home arrow About Us arrow What Makes Busy Bees Different? Saturday, 10 May 2008


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What makes Busy Bees Different?

 

      


FOR EMPLOYERS:

Account Management
Every single organisation that operates the Busy Bees Childcare Voucher scheme will be allocated a dedicated account manager, who will help to promote the scheme to parents within your organisation and deal with your day-to-day queries.

Dedicated to Childcare Vouchers
Busy Bees boasts the UK’s largest team dedicated to Childcare Vouchers. Sales teams guide you through the launch and implementation of your scheme, while an Account Manager will provide on-going support.

50%+ Market Share
More than half of the UK organisations that operate a Childcare Voucher scheme have chosen Busy Bees as their provider. Amongst the 11,000 organisations on board with Busy Bees are public sector bodies, blue-chip companies and SMEs.

Flexible Approach
Busy Bees has the ability to manage childcare voucher schemes for organisations of any size, from a one-person operation to a workforce of 200,000+.

Marketing
To help with the promotion of your Busy Bees Childcare Voucher scheme, each employer receives a wide range of marketing materials, including posters, leaflets, booklets and a full range of e-marketing. We can also produce dual-branded items for you. A dedicated PR team is on hand to provide bespoke editorial for your company newsletters, intranet and website, as well as handling related public launches or events.

News updates
To keep you up to date with developments in the Childcare Voucher market, Busy Bees sends employers regular newsletters and e-shots.

No contract
Unlike most suppliers, we don’t insist that you sign a contract when you join the Busy Bees Childcare Voucher scheme. You won’t be tied into an obligation with us because we believe our quality of service speaks for itself.

Quality of Information
Busy Bees strive to ensure parents, carers and employers are kept up to date with quality electronic and paper-based information on our website, parent pack and employer and carer information.


FOR PARENTS:

Experts in Childcare
Busy Bees operate 133 nursery sites and manage the largest dedicated Childcare Voucher operation in the UK. Therefore, we have a strong understanding of what working parents require.

Dedicated to Childcare Vouchers
A 50-strong customer service team is on hand to deal with parent queries between 8am and 6pm Monday to Friday, via a freephone helpline number. There is also a dedicated Carer Support team to help with queries from the caring community.

Discounts for Parents
Busy Bees has recently extended its range of parent discounts. Working parents using either Busy Bees or Leapfrog Childcare Vouchers can now enjoy a 5% discount (up to the total value of the voucher) within Busy Bees Group nurseries (these include Busy Bees and Leapfrog settings).

Passionate Staff
Busy Bees staff are passionate, enthusiastic and dedicated to ensuring customers receive a world class service whilst using our Childcare Vouchers.

Simplicity
Joining the Busy Bees Childcare Vouchers scheme is a hassle free process, requiring minimal administration for parents. Parents can choose to sign up for a certain time period, such as 12 months, or just continue to receive Vouchers on an ongoing basis.

Keeping Up to Date
Regular newsletters and e-shots will keep you up to date with what is going on at Busy Bees and with Childcare Vouchers.

Extranet
Many of our parents work as teachers or within police forces or the NHS. As a result, we have built Extranet pages for each of these groups, giving information and news related to these industries.

Informative Materials
Busy Bees is committed to communicating with its parents and invests heavily in improving the information available you. Our website and parent information packs are reviewed regularly to ensure you have all the information you need at your fingertips.