Childcare Vouchers from Busy Bees
Home arrow Carer Info arrow Carer Improvements Saturday, 10 May 2008


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Busy Bees Improvements for Carers



BENEFITS OF ACCEPTING BUSY BEES CHILDCARE VOUCHERS
 

  • A choice of simple Childcare Voucher redemption methods
  • Increased occupancy by promoting savings to parents
  • Guaranteed payments as Childcare Vouchers are completed in carers name
  • Full marketing materials available to support the Scheme
  • Clear and concise Childcare Vouchers which are traceable from request to redemption
  • The largest dedicated Childcare Voucher support team in the UK

Currently carers are able to:

  • Administer their own accounts online and view copies of remittance advice for payments received
  • Change their contact details online
  • Redeem Childcare Vouchers 24 hours a day 7 days a week using our automated telephone service
  • Send a message to our carer team with any problems or comments
  • Register online
  • Request further marketing material to support the scheme

  

THE NEW SYSTEM WILL BRING THE FOLLOWING ADDITIONAL BENEFITS:

  • The ability to check your statements, searching for payments by time period or specific parent.
  • You can change your details online, including bank details.
  • Voucher redemption will be even quicker. Vouchers that are redeemed through the automated service, Internet or carer helpline before 3pm, the payment will be processed that day. Payment will reach the carer’s account two days after the vouchers are redeemed.
  • You can choose how often you want to receive payment – daily, weekly or monthly.
  • Payment type can also be selected – either a single payment per parent, a bulk payment for paper vouchers or a single payment for each E-Voucher parent.
  • Voucher redemption will be confirmed either by SMS text or email, when using our automated voucher redemption service within 30 minutes.
  • Improved website will allow instant communication between the carer and Busy Bees Childcare Vouchers.
  • New voucher design enables you to keep part of the voucher as a receipt and send the other part of the voucher for redemption.

These additional benefits will be effective from the last quarter of 2007