Our customer advice and support line is open Monday to Friday, 8am to 8pm (excluding bank holidays) by calling freephone 08000 430 860.
We offer a call back facility on this helpline. If you are unable to get through to an advisor straight away, this system will hold your place in the queue – without keeping you hanging on the line. As soon as an adviser is available to take your call, the system will automatically phone you back and connect you.
For out of office hours, please use the options below to e-mail us. In order for us to deal with your e-mail enquiry effectively, please tell us whether you are a parent or employer.